Table 1 Mental health service utilisation comparing April–May 2019 to 2020
Contact type | April 2019 | May 2019 | Total | Percent of total % | April 2020 | May 2020 | Total | Percent of total % | Percent change 2019–2020 % |
|---|---|---|---|---|---|---|---|---|---|
Face to face | 5045 | 5904 | 10,949 | 55 | 1904 | 2281 | 4185 | 24 | − 62 |
Other synchronous | 50 | 51 | 101 | 1 | 55 | 78 | 133 | 1 | 32 |
Telephone | 4025 | 4944 | 8969 | 45 | 6252 | 5904 | 12,156 | 70 | 36 |
Videoconference | 2 | 2 | 4 | 0 | 374 | 512 | 886 | 5 | 22,050 |
Total | 9122 | 10,901 | 20,023 | 100 | 8585 | 8775 | 17,360 | 100 | − 13 |