Table 1 Collaborative strategies in three types of processes
| Process types for collaboration | Specific collaborative strategies |
|---|---|
| Interactive-dialogic process |
Maintaining human relationship Walking alongside Information sharing Seizing the present moment Taking the perspective of the other Aligning & Scaffolding |
| Negotiated-participatory engagement process |
Feedback-informing process Putting differences to work Negotiated partnering Accommodating user participation Addressing the tension between help and control |
| Negotiated supportive process |
Helping in context Coordinating Pulling together Advocating Availing |