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Table 2 Characteristics of integrated community-based youth service hub models of primary focus in the review

From: Key attributes of integrated community-based youth service hubs for mental health: a scoping review

Program

Population

Setting characteristics

Service providers

Services and interventions

Infrastructure and care coordination methods

ACCESS Open Minds (CAN) [13, 38,39,41]

11–25 years

Youth with established or emerging mental health problems

Any type of mental health problem, mild to severe

Youth-friendly physical spaces serve as portals for help-seeking and venues for peer support activities

ACCESS-trained clinicians (healthcare professionals who are not physicians)

Youth and family peer support workers

Evidence-informed interventions staged by phase of illness and level of care needed

Ranges from minimal support and basic psychosocial interventions to care for common and severe disorders, through connections to specialized services

Tele-monitoring, remote specialist consultations, and electronic specialized interventions as needed

ACCESS clinician connects youth to appropriate services by referring to further specialized care if needed, introducing youth to specialists and, accompanying them and their families to initial appointments as needed

Forward Thinking Birmingham (UK) [13, 14, 37]

0–25 years

Range of common mental health conditions

Non-stigmatizing, youth-friendly environment

Consultant psychiatrist

Not further specified in documents reviewed

Youthspace included assessment and diagnostic formation followed by brief CBT and symptomatic treatment via medication by GP, with consultation team advising

Community partnerships provided activities to reduce NEET status

Access to on-line support and information, specialized intensive care streams when needed

Not specified in documents reviewed

Foundry (CAN) [42, 43, 75, 76, 79, 98]

12–24 years

Mild to moderate mental health and substance use problems

Non-traditional settings (e.g., shopping centers, store fronts)

General practitioners, nurses and nurse practitioners, psychiatrists, social workers

Peer support workers

Primary care, sexual health, mental health, substance use counseling

Evidence-based practices

Psychosocial rehabilitation, housing support, income assistance, and peer support through partnerships

Collective impact approach, involving centralized infrastructure and structured processes to coordinate ongoing collaboration, (e.g., data capture systems for cross-partnership service integration, clinical care, research, evaluation)

Tele-health and information sharing guidelines to increase effectiveness and coordination of team-based care

headspace (AUS) [12,13,14, 29,30,32, 45,46,48, 50, 51, 52,53,54,56, 57,58,60, 64, 69, 70, 73, 74, 80, 81, 84, 90, 90,91,94, 97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,118]

12–25 years

Not diagnosis specific

Majority present with high or very high levels of psychological distress

19–29% of young adults with NEET status

Centrally located, close to public transport

Youth-friendly, relaxed environments: couches and bean bag chairs, colorful walls, creative artwork

Less white space characteristic of traditional health care settings, open waiting area, open center spaces, and high ceilings

Recreational activities

General practitioners, psychologists, counsellors at all centers

Other specialist practitioners, such as psychiatrists or sexual health workers at some centers

Youth workers or social workers at some centers

Mental health nurses, occupational therapists, vocational support workers, and Aboriginal health workers

Four core service streams of mental health, drug and alcohol services, primary care, and vocational assistance

CBT most common treatment provided for all presenting concerns, followed by supportive counseling (not including youth with features of borderline personality disorder), and psychoeducation

Brief Intervention Clinic provided at some centers

Enhanced headspace services provide evidence-based early intervention services for psychosis (headspace Youth Early Psychosis Programs)

All youth enter data electronically before each service occasion (Minimum Data Set process)

headspace national office guides infrastructure efforts (e.g., funding and assessment guidelines, contracts, reporting structure and performance indicator development, policies, partnership documentation, memorandums of understanding, governance guidelines, business model guide)

Youth Access Clinician screens youth, becomes coordinating clinician, and provides brief interventions and supports

Jigsaw (IRL) [13, 14, 33,34,36, 45, 49, 57, 120]

12–25 years, most common age: 16 years

Not diagnosis specific

High levels of psychological distress

Many 21–25 year olds unemployed

More females than males in brief interventions

Majority of youth attend school, live with families, have married parents

Youth café facility provides a public space for a youth, a setting for program delivery, and a pathway to mental health and health supports

Variety of allied health professionals, such as psychologists, OTs, social workers, and mental health nurses

Psychiatrists, GPs, youth workers, family therapists, drug counsellors at some sites

Wraparound facilitators already engaged with youth in various contexts

Individual case consultations (indirect support) and brief contacts

Brief interventions (1–6 sessions), CBT-informed and solution-focused

Extensive engagement processes commonly addressing emotional, cognitive and behavioral self-regulation, substance abuse, learning and family issues

Best-practice and evidence-based interventions

Peer support

Prevention programs

Social, recreational, and work related programs

Youth data captured through online system designed to record important clinical, case management, service delivery, and outcome-related information

Wraparound facilitator to ensure youth accesses necessary services

Psychiatrists or nurses link youth with services at primary care or community mental health clinic if needed

Outreach and support workers maintain connection and follow up with youth even after they engage with other services

Orygen Youth Health (AUS) [12, 14, 33, 61, 63, 72, 78, 83, 90, 120,121,124]

15–25 years

Psychosis, mood disorders, borderline personality disorder

Drop-in peer support and resource room designed and decorated by youth, co-located with outpatient services

IMYOS provides services in most natural setting, often home, school, public locations

Case manager is main point of contact and is a mental health nurse, clinical or provisional psychologist, OT, or social worker

Psychiatrists or psychiatric registrars.

Peer support workers

Hospital chaplains

Four specialized clinics offer 2 years of care and full range of interventions, including case management, individual support and therapy, and consultation–liaison; work closely with psychosocial recovery program

Embedded forensic consultation pilot program to better manage and reduce risks of violence

Crisis intervention and home-based treatment when needed

Additional inpatient service focused on acute care and brief admissions

Single, shared health record

Case manager links youth to services within and outside Orygen Youth Health

Duty workers support with urgent matters if case worker unavailable

YouthCan IMPACT (CAN) [44, 52, 88]

14–18 years (study age range)

Not diagnosis specific

Youth with MH challenges

Community mental health sites

Youth friendly spaces

Youth workers, social workers, care navigators, peer support workers, primary care providers

High intensity psychiatric response: psychiatrists, NPs

Solution-focused brief therapy (SFBT) and group DBT for youth and family members

Primary care, high intensity psychiatric response

Care navigation, assertive outreach

Peer support, e-health support tools, 24/7 crisis text support

Care navigator works with specialists to coordinate care, ensure continuity, and support transitions between systems such as education and justice, adolescent and adult mental health

Youth One Stop Shops (NZL) [38, 62, 65, 82, 126, 127]

10–25 years

Not diagnosis specific

Centrally located

Non-specific signage to reduce stigma

Doctors, nurses

Youth workers and mentors, peer support workers

Counselors, social workers, psychologists

Primary care, sexual and reproductive health, mental health, drug and alcohol services, counselling, smoking cessation, family planning, health promotion and education services

Social services, including vocational, education, and training assistance, housing support

Legal services, parenting and youth transition services

CBT and motivational work

Youth workers facilitate access to all services, providing a bridge between the youth and needed services, and assist in coordinating care to optimize outcomes

Early electronic flagging of clients as they turn 24 years to prompt transition planning

  1. CBT cognitive-behavioral therapy, DBT dialectical behavioral therapy, NEET not in employment, education or training, IMYOS Intensive Mobile Youth Outreach Service, SFBT solution-focused brief therapy, GP general practitioner, OT occupational therapist, NP nurse practitioner, CAN Canada, UK United Kingdom, AUS Australia, IRL Ireland, NZL New Zealand