Table 3 Summary output for Phase I versus Phase II
Summary output for Phase I versus Phase II | Phase I | Phase II | p-value | ||||
|---|---|---|---|---|---|---|---|
N | Median | IQR | N | Median | IQR | ||
Total average case resolution time (hours) | 755 | 25 | 142 | 214 | 12.5 | 25.5 | < 0.0001 |
Total average time for resolving High priority cases (hours) | 235 | 51 | 159 | 87 | 14 | 43 | < 0.0001 |
Total average time for resolving medium priority cases (hours) | 462 | 21 | 125 | 75 | 5 | 23 | 0.1528 |
Total average time for resolving low priority cases (hours) | 58 | 45 | 189 | 52 | 4.5 | 19.5 | 0.0001 |