Table 2 Client and staff perceived needs for mental health services and rating agreement [Number of pairs = 188]

C1

Mental health counselors in municipalities

171

21.1

49.7

29.2

11.1

61.4

27.5

−1.36

.175

46.8

.10

71.4

.16

C2

Counselors in hospitals or clinics

171

10.5

50.9

38.6

4.7

48.5

46.8

−2.38

.017

49.7

.11

73.1

.15

C3

Peer counselors or peer supporters who provide consultation for you

174

16.1

47.7

36.2

2.3

46.0

51.7

−4.48

< .001

46.6

.09

69.3

.10

C4

Health-care facilities with 24/7 crisis consultation

171

2.9

40.9

56.1

3.5

35.1

61.4

−0.92

.358

50.3

.03

73.7

.04

C5

Hospitals or clinics which provide crisis outreach services

173

12.1

45.1

42.8

15.6

61.9

22.5

3.67

< .001

45.7

.10

66.8

.05

C6

24/7 telephone consultation services

179

14.5

41.9

43.6

10.6

56.4

33.0

1.08

0.28

44.7

.09

68.7

.10

C7

Outreach services provided by mental health specialists (psychiatric social workers, nurses)

174

19.5

46.6

33.9

28.7

41.4

29.9

1.85

.065

45.4

.16

68.1

.21

H1

Supportive/ed housing which provides lodging services for respite instead of hospital admission

177

12.4

49.7

37.9

16.4

54.2

29.4

2.09

.037

49.2

.15

71.8

.19

H2

Supportive/ed housing which provide you care when your families cannot take care of you

172

20.4

43.6

36.1

37.2

43.6

19.2

4.76

< .001

41.3

.12

64.5

.15

H3

Supportive/ed housing for a short time period to lessen anxiety of living alone

173

26.0

42.2

31.8

40.5

43.4

16.2

4.07

< .001

39.9

.09

63.0

.11

H4

Supportive/ed housing where staff support you

169

22.5

45.0

32.5

40.2

40.2

19.5

3.95

< .001

42.6

.14

62.7

.11

R1

Joint guarantor (co-signer) agent when renting housing

173

15.0

41.6

43.4

38.2

37.0

24.9

5.36

< .001

38.7

.10

63.0

.16

R2

Housing information

168

20.2

45.2

34.5

34.5

44.6

20.8

3.75

< .001

38.7

.07

64.0

.12

D1

Community support center that provides information you need and place to interact with friends

175

9.1

45.1

45.7

0.6

45.1

54.3

−2.94

.003

58.9

.25

77.7

.26

D2

Home help services that help with household tasks such as cleaning, cooking, etc.

171

27.5

43.9

28.7

33.9

39.8

26.3

1.24

.217

43.9

.15

66.4

.19

D3

Advocacy services that listens to and advocates your concerns and complaints about medical welfare

174

22.4

40.2

37.4

25.3

55.8

19.0

2.83

.005

36.2

.02

62.4

.04

D4

Financial management support services which help with your money management

171

40.4

38.0

21.6

46.8

35.7

17.5

1.53

.126

46.2

.16

69.6

.25

E1

Vocational services including job counseling and search

176

9.7

46.0

44.3

12.5

40.3

47.2

−0.17

.867

42.6

.03

68.8

.10

E2

Sheltered workshops where there is someone available to you for consultation

175

13.1

40.6

46.3

12.6

49.7

37.7

1.46

.143

44.0

.08

69.1

.14