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Table 2 Themes from the qualitative interviews

From: Temporary services for patients in need of chronic care

Theme2

Number of informants

Initial agreement (weighted kappa)

Personal rapport: the personal contact between staff and client, and the importance of this relationship for treatment

8

**1.00

Activities: Trips, workshops, social events, bingo, Christmas lunch

8

*0.67

Other assistance: For example practical assistance or flexibility

6

0.32

Psychological help: Help with emotional problems and thinking (not necessarily by psychologist)

5

0.28

Size of the clinic: Caseload of the clinic.

5

0.54

Accessibility: How easy or difficult it is to get to talk with staff members

4

**0.91

Case management functions: Coordination of care, and the importance of having a single, responsible caseworker

4

**0.87

Experiment: The participation in an experimental clinic or the novelty of the treatment

4

*0.70

Decline of services: That the services of the project suffered a decline of quality during the project

4

*0.70

Effects on substance abuse: How large is the effect of treatment on substance use

3

*0.66

User involvment and user influence: The significance of having influence on one's treatment

3

*0.65

Follow-up: Whether staff members follow the course of problems and measures taken

3

0.32

The chaotic life of the substance abuser: comments relating to the needs of substance abusers due to chaos and an unpredictable social and personal life

3

0.43

  1. Notes: * p < 0.01. ** p < 0.001.
  2. 2Only themes discussed by at least three informants are included.