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Table 3 Motivators to use EAPs by prior users

From: Exploring men’s use of mental health support offered by an Australian Employee Assistance Program (EAP): perspectives from a focus-group study with males working in blue- and white-collar industries

Group

Motive/reason

How accessed

1

“help with some ways to think about stuff’”

Recommended by friend

2

Accidental death of a team member

Sessions as part of team referral (previous employer)

2

“I’ve had this event in my life. I wonder if [Company] offers support.”

Independently searched

3

Anxiety issues

Recommendation of counselling manager (senior colleague)

4

“no defining moment … I think I could feel better than I feel now”

Independently searched

5

Needed to speak to someone

Intranet search and colleague recommendation

7

“needed to talk to somebody ASAP”

Independently searched

10

Not disclosed

Not disclosed (previous employer)