Group | Motive/reason | How accessed |
---|---|---|
1 | “help with some ways to think about stuff’” | Recommended by friend |
2 | Accidental death of a team member | Sessions as part of team referral (previous employer) |
2 | “I’ve had this event in my life. I wonder if [Company] offers support.” | Independently searched |
3 | Anxiety issues | Recommendation of counselling manager (senior colleague) |
4 | “no defining moment … I think I could feel better than I feel now” | Independently searched |
5 | Needed to speak to someone | Intranet search and colleague recommendation |
7 | “needed to talk to somebody ASAP” | Independently searched |
10 | Not disclosed | Not disclosed (previous employer) |