Table 2 Assessment of implementation outcomes for the new mental health information system.
Implementation outcome | Level of analysis | Implementation stage | Method and measurement |
|---|---|---|---|
Performance (completeness, correction of completeness) | Service users | At two time points (9-month interval) | Service user’s records |
User- friendliness and appropriateness | Health workers, medical officers Health Managers/Programme coordinator/Supervisors | Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval) | Qualitative interviews Structured questionnaires |
Acceptability | Health workers, medical officers Health Managers/Programme coordinator/Supervisors | Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval) | Qualitative interviews Structured questionnaires |
Feasibility | Health workers, medical officers Health Managers/Programme coordinator/Supervisors | Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval) | Qualitative interviews Structured questionnaire |
Sustainability | Health workers, medical officers Health Managers/Programme coordinator/Supervisors | Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval) | Qualitative interviews Structured questionnaire |