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Table 1 Approaches and mechanisms for successful capacity building

From: Barriers and drivers to capacity-building in global mental health projects

Theme Approach/mechanism
Training Training of Trainers approach and peer-to-peer learning promotes sustainability and adaptation to local context
Refresher or booster trainings help maintain skills and promote fidelity
Flexible training schedules or shorter sessions make it easier for busy providers to attend
Low intensity training is easier to scale or pass on to local stakeholders
Teaching problem solving skills (such as troubleshooting) builds independence
Active learning approaches (group work, role playing, hands-on training) complement more theoretical or didactic approaches
Supervision Regular face-to-face meetings or check-ins between staff and supervisors (when possible) foster strong relationships
Taping sessions to be reviewed by a specialist can provide ongoing feedback and learning
Periodic performance evaluation helps monitor increases in skill and knowledge and assess readiness for greater independence
Debriefing with supervisors can help address challenges of service delivery
Quality Assurance Client feedback can be used to monitor quality and satisfaction
Audio-recorded sessions can be used to give feedback on quality of counselling sessions
Effective mechanisms and approaches to supervision provides quality control (e.g. peer supervision)
Using technology can support effective quality assurance processes