From: Barriers and drivers to capacity-building in global mental health projects
Theme | Approach/mechanism |
---|---|
Training | Training of Trainers approach and peer-to-peer learning promotes sustainability and adaptation to local context Refresher or booster trainings help maintain skills and promote fidelity Flexible training schedules or shorter sessions make it easier for busy providers to attend Low intensity training is easier to scale or pass on to local stakeholders Teaching problem solving skills (such as troubleshooting) builds independence Active learning approaches (group work, role playing, hands-on training) complement more theoretical or didactic approaches |
Supervision | Regular face-to-face meetings or check-ins between staff and supervisors (when possible) foster strong relationships Taping sessions to be reviewed by a specialist can provide ongoing feedback and learning Periodic performance evaluation helps monitor increases in skill and knowledge and assess readiness for greater independence Debriefing with supervisors can help address challenges of service delivery |
Quality Assurance | Client feedback can be used to monitor quality and satisfaction Audio-recorded sessions can be used to give feedback on quality of counselling sessions Effective mechanisms and approaches to supervision provides quality control (e.g. peer supervision) Using technology can support effective quality assurance processes |