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Interactive-dialogic processes
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Maintaining human relationship
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Establishing social connectedness
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Walking alongside
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Being a companion with equal footing
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Information sharing
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Working with what is present
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Seizing the present moment
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Offering information with the other openly
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Taking the perspective of the other
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Opening up for and accepting differences
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Aligning and scaffolding
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Fitting together the strengths and weaknesses of oneself and the other
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Negotiated-participatory engagement processes
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Feedback-informing process
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Using feedback for information sharing and negotiation
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Putting differences to work
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Accepting the differences and putting those differences to work constructively
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Negotiated partnering
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Working out what to share and how to share the work
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Accommodating user participation
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Promoting and enhancing user participation
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Addressing the tension between help and control
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Mediating the tension
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Negotiated-supportive processes
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Helping in context
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Helping that is specific to situations
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Coordinating
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Coordinating services and resources
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Pulling together
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Forging together for social participation
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Advocating
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Campaigning for users
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Availing
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Making clear regarding what, how, and when of available help
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