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Table 1 Frequency of cases by category (N = 991)

From: Using knowledge management tools in the Saudi National Mental Health Survey helpdesk: pre and post study

Category

Frequency

Percent

Software

264

26.64

Data management

222

22.40

Public calls

120

12.11

Fieldwork issues

100

10.09

Logistics

73

7.37

Survey protocol

70

7.06

Hardware

68

6.86

Management

58

5.85

Network connectivity

16

1.61