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Table 4 Means and standard deviations for application frequency ratings of key CRM practice elements

From: Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices

Key practice elements Application frequency n
Consumer Staff
M SD M SD
1. Encouragement to take charge of own wellbeing and recovery 3.17 .90 3.33 .87 107
2. Involvement in considering choices and decisions about my recovery 3.35 .89 3.76* .56 107
3. Respect shown for right not to have to take advice 3.32 1.04 3.80* .53 108
4. Help with motivation 3.49 .72 2.84* 1.11 106
5. Help to reflect/clarify what is important to me 3.18 .91 3.00 .94 108
6. An understanding of my range of needs 3.24 .84 3.11 .75 108
7. Help to identify my strengths 3.06 1.05 2.96 .86 107
8. Encouragement to set goals that are personally meaningful to me 3.23 .90 3.28 .85 108
9. Encouragement to set tasks to complete between support visits 2.72 1.24 2.69 1.05 108
Total 28.77 8.61 28.73 7.57  
  1. Frequency scale: 0 = never, 1 = occasionally, 2 = sometimes, 3 = always
  2. n for each item includes the number of paired responses obtained for each item
  3. Total was mean of available items
  4. *Significant difference Bonferroni adjustment p < .003