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Table 3 Association of socio-demographic factors with patient satisfaction among patients getting services in Mekelle public hospitals, Tigray regional state, Ethiopia, August 2014

From: Assessment of patients’ satisfaction and associated factors among outpatients received mental health services at public hospitals of Mekelle Town, northern Ethiopia

Characteristics Level of satisfaction COR (95% CI) AOR (95% CI)
Satisfied (%) Not satisfied (%)
Sex
 Male 186 (70.9%) 76 (29.1%) 1  
 Female 113 (73.8%) 40 (26.2%) 1.154 (0.737, 1.808) 1.116 (0.70, 1.77)
Age
 18–35 155 (73.8%) 55 (26.2%) 0.892 (0.547, 1.455) 1.064 (0.54, 2.06)
 36–45 51 (68%) 24 (32%) 0.754 (0.425, 1.339) 1.159 (0.61, 2.58)
 > 45 93 (71.5%) 37 (28.5%) 1  
Marital status
 Single 73 (78.4%) 20 (21.6%) 1  
 Married 153 (71.8%) 60 (28.2%) 0.699 (0.392, 1.245) 0.69 (0.88, 1.23)
 Widowed/divorced 73 (66.9%) 36 (33.1%) 0.565 (0.296, 1.077) 0.72 (0.29, 1.07)
Diagnosis
 Mood 92 (72.4%) 35 (27.6%) 1.168 (0.534, 2.558) 1.260 (0.56, 2.83)
 Psychosis 125 (73.5%) 45 (26.5%) 2.14 (1.57, 4.74)* 2.36 (1.41, 5.72)*
 Non psychosis 55 (69.6%) 24 (30.4%) 1.109 (0.443, 2.341) 1.080 (0.45, 2.55)
 Addiction 27 (69.2%) 12 (30.8%) 1  
Educational status
 Non formal education 40 (74%) 14 (26%) 1  
 Primary education 57 (79.1%) 15 (20.9%) 1.247 (0.547, 2.841) 1.164 (0.50, 2.66)
 Secondary education 68 (73.1%) 25 (26.9%) 0.952 (0.444, 2.04) 0.77 (0.35, 2.1.70)
 Higher education 134 (68.7%) 61 (32.3%) 0.41 (0.862, 0.87)* 0.34 (0.24, 0.97)*
Income
 < 750 48 (80%) 12 (20%) 1.657 (0.846, 3.247) 1.37 (0.68, 2.75)
 ≥ 750 251 (70.7%) 104 (29.3%) 1  
Waiting time
 < 2 h 209 (74%) 73 (26%) 1  
 > 2 h 90 (67.7%) 43 (32.3%) 0.02 (0.003, 0.09)* 0.01 (0.002, 0.07)**
  1. * Statistically significant at (p < 0.05), ** statically significant at (p < 0.01)