Table 2 Scheme of the used mixed-methods tool

1.0–1.49

Highly formalized knowledge management

1.50–2.0

Less formalized knowledge management

Knowledge aims/identification

Internal stakeholders

E.g.: mission statements (~ +) or no formalization (~ −)

1 or 2

Knowledge development/acquisition

Internal stakeholders

E.g.: journal clubs (~ +) or no formalization (~ −)

1 or 2

External stakeholders

E.g.: conferences (~ +)

or no formalization (~ −)

1 or 2

Knowledge distribution

Internal stakeholders

E.g.: IT-portals (~ +) or no formalization (~ −)

1 or 2

External stakeholders

E.g.: informative materials (~ +)

or no formalization (~ −)

1 or 2

User

E.g.: press work (~ +)

or no formalization (~ −)

1 or 2

Knowledge use

Internal stakeholders

E.g.: guidelines (~ +)

or no formalization (~ −)

1 or 2

Knowledge evaluation

Internal stakeholders

E.g.: quality circles (~ +)

or no formalization (~ −)

1 or 2

External stakeholders

E.g.: research institutes (~ +)

or no formalization (~ −)

1 or 2

User

E.g.: feedback surveys (~ +)

or no formalization (~ −)

1 or 2

Knowledge storage

Internal stakeholders

E.g.: IT-libraries (~ +)

or no formalization (~ −)

1 or 2

End-result

x/11 = 1.0–2.0