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Table 1 Integration strategies manifested in national policy

From: Health policy and integrated mental health care in the SADC region: strategic clarification using the Rainbow Model

Integration dimensions Countries
Bots Mal Nam RSA Zam
Clinical integration
1. Centrality of client needs x x x x  
2. Case management   x x x x
3. Patient education      
4. Client satisfaction      
5. Continuity x   x   x
6. Interaction between professional and client x     
7. Individual multidisciplinary care plan      
8. Information provision to clients x     
9. Service characteristics   x x x  
10. Client participation     x  
11. Population needs x   x   
12. Self-management x x   x  
Professional integration
13. Inter-professional education     x  
14. Shared vision between professionals      
15. Agreements on interdisciplinary collaboration   x x x x
16. Multidisciplinary guidelines and protocols      
17. Inter-professional governance      
18. Interpersonal characteristics      
19. Clinical leadership     x  
20. Environmental awareness      
21. Value creation for the professional      
22. Performance management x x x   x
23. Creating interdependence between professionals x    x  
Organisational integration
24. Value creation for organisation x x x x  
25. Inter-organisational governance x x x x x
26. Informal managerial network      
27. Interest management x x x x x
28. Performance management      
29. Population needs as binding agent x x x x x
30. Organisational features x x x x x
31. Inter-organisational strategy x x x x x
32. Managerial leadership      
33. Learning organisations     x  
34. Location policy x x x x x
35. Competency management      
36. Creating interdependence between organisations x x x x x
System integration
37. Social value creation x x x x x
38. Available resources x x x x x
39. Population features x x x x x
40. Stakeholder management x x x x x
41. Good governance x x x x x
42. Environmental climate x x x x x
Functional integration
43. Human resource management x x x x  
44. Information management x   x x x
45. Resource management   x   x x
46. Support systems and services      
47. Service management x x    
48. Regular feedback of performance indicators x x x x x
Normative integration
49. Collective attitude x x x x x
50. Sense of urgency x x x x x
51. Reliable behaviour      
52. Conflict management      
53. Visionary leadership x x x x x
54. Shared vision x x x x x
55. Quality features of the informal collaboration      
56. Linking cultures x   x   x
57. Reputation      
58. Transcending domain perceptions      
59. Trust