Table 2 Contact (%) and satisfaction with services reported by patients (N = 38)a
Proportion of patients reporting contact with service component | Satisfactionb with service component | |
|---|---|---|
% | Mean (SD) | |
Primary care | ||
GP | 69 | 4.44 (0.58) |
Sheltered/supported work | 41 | 4.15 (0.90) |
Social assistant | 30 | 3.90 (1.29) |
Day center in municipality | 27 | 3.89 (1.17) |
Primary care nurse | 61 | 3.65 (0.93) |
Social services | 46 | 3.43 (1.22) |
Psychopharmacological treatment | 97 | 3.41 (1.08) |
Specialized mental health care | ||
Outreach from CMHC | 24 | 4.25 (0.71) |
Inpatient stay at CMHC | 89 | 4.03 (0.95) |
Case management | 44 | 4.00 (0.93) |
Psychiatrist | 50 | 4.00 (0.94) |
Day-patient at CMHC | 26 | 3.78 (0.67) |
Individual therapy | 50 | 3.59 (1.12) |
Family sessions | 32 | 3.27 (1.01) |
Inpatient stay at central hospital | 60 | 3.10 (1.22) |
Group therapy | 29 | 2.60 (1.17) |
Family and friends | ||
Support from family | 80 | 4.07 (0.86) |
Support from friends | 52 | 3.89 (0.76) |
Other aspects of services | ||
Satisfaction with coordination | – | 3.67 (0.80) |
Satisfaction with MHC family contact | – | 3.58 (1.20) |
Satisfaction with information | – | 3.49 (1.22) |
Satisfaction with own influence | – | 3.37 (1.11) |