Table 2 Number and percentage of data documents received and analysed

Independent evaluator’s data (documented in in the past for PCP evaluation)

Consumer interviews summary (key points)

Consumer interviews

Reports

Staff interviews

Subtotal

The Guides’ data (documented in the past)

Personal learning

Organisational reports

Reflections on consumers progress

Across four questions

a) What did I do*

b) What worked well*

c) What could I do differently*

d) Where to next*

Across the three groups

(4–7 times per group)

Reflections on four service phases

Across four areas*

a) Selection phase

b) Administration of PCP**

c) Development of AP***

d) Implementation of AP

Four questions asked under each area

a) What did I do

b) What worked well

c) What could I do differently

d) Where to next

PCP reunion speeches

Subtotal

Consumers’ data (documented in the past)

Action plans

Most important change (MIC) in my life questionnaire (1-4 times per group)

Recovery questionnaire

PCP reunion speeches

Subtotal

Grand total