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Table 5 Consumers’ and the guides’ person characteristics that enabled high quality relationships

From: The impact of services that offer individualised funds, shared management, person-centred relationships, and self-direction on the lived experiences of consumers with mental illness

Consumers Guides
Characteristics identified in the data Number of contributions Characteristics identified in the data Number of contributions
  Consumers Descriptors*   Consumers Descriptors*
Courage and commitment 16 160 Awareness, knowledge, and ability to educate 5 181
Awareness, flexibility, and initiative 16 118 Support and contribution 8 170
Honesty and openness 13 105 Initiative and commitment 3 156
Sense of humour 6 13 Honesty, courage, and openness 3 150
Loyalty and compassion 3 9 Encouragement, guidance, and/or the ability to develop effective strategies 6 121
Sensitivity 6 71
Total descriptors 455* Total descriptors 849*
  1. *Descriptors developed using the consumers’, Guides’ and independent evaluator’s data.