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Table 5 Consumers’ and the guides’ person characteristics that enabled high quality relationships

From: The impact of services that offer individualised funds, shared management, person-centred relationships, and self-direction on the lived experiences of consumers with mental illness

Consumers

Guides

Characteristics identified in the data

Number of contributions

Characteristics identified in the data

Number of contributions

 

Consumers

Descriptors*

 

Consumers

Descriptors*

Courage and commitment

16

160

Awareness, knowledge, and ability to educate

5

181

Awareness, flexibility, and initiative

16

118

Support and contribution

8

170

Honesty and openness

13

105

Initiative and commitment

3

156

Sense of humour

6

13

Honesty, courage, and openness

3

150

Loyalty and compassion

3

9

Encouragement, guidance, and/or the ability to develop effective strategies

6

121

Sensitivity

6

71

Total descriptors

455*

Total descriptors

849*

  1. *Descriptors developed using the consumers’, Guides’ and independent evaluator’s data.